I Heart Apple
More customer service goodness: I purchased an album from the iTunes store for the first time a few weeks back. I lost these mp3 files when my hard drive imploded (in addition to about a million, um, less-than-legally-acquired songs). Yesterday I emailed Apple about it, and within a couple hours I received a response letting me download the music again.
10 points to Apple!
5 comments:
You are the devil.
You can always re-download ITMS data to the same machine. You buy the license from them and then you can always get the content again.
Really? I tried. They replaced my hard drive, so perhaps that had something to do with it?
Either way I have my 12 legally purchased mp3s back.
Was that the John Mayer CD?
Because as far as I knew, the rest of your music was "free."
Indeed it was. Evidently you're a regular reader.
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